Our Services

Application Development

Help Desk

​System Relocation

Outsourcing

Maintenance Services

System Integration

Vertical Divider

 

​Services

​Application Development
EBS have built up a strong partnership with Lotus over the years as well as possesses significant expertise in design, development and deployment of Lotus Notes and Domino product/solutions. Our delegated strategic team offers you a wide scope of Lotus Notes related services, including:​

 

• Assessing of existing IT environment 
• Proposal of turnkey solution and features 
• System development

• System build-up and implementation
• Application training
• Skill transfer
• System nursing

• Maintenance & on-going support

 

 

Help Desk
​EBS help desk service provides you immediate support services on administer event logging, call management, reporting and resources allocation. 

• Help Centre support 

• Resident on-site help desk support

 

​System Relocation
​EBS provides full range of services for equipment relocation, ensuring your equipment and systems operate smoothly as usual. They includes: 

• Site preparation and network cabling services 
• Disconnect and re-connect computers, printers and peripherals 
• Packing and transportation 
• Network connection and system resume and nursery

---

Outsourcing
EBS professional engineers and technical support teams are always be ready to offer top-speed-response services.​

 

• ​Replacement for staff absence ​
• Resolution for corporate headcount restrictions; providing man-power for ad-hoc services 
• Tailored service package subject to your organization's requirement

 

​Maintenance Services
EBS supports hardware and software maintenance service for organizations ranging from SME to multi-national corporations. Flexible and comprehensive service packages are available for various requirements.

• Fast response time 

• Extended service hours to 7 x 24​

• One-stop maintenance services from supply of equipment parts to technical support

System Integration
EBS has accumulated profound knowledge and experiences in systems integration. Our expert team ensures you the software and products are fully integrated into your existing IT infrastructure. We provide:

• Project evaluation ​

• Project planning 

• System design & development

• System integration & enhancement